"I just wanted to drop a little note stating how pleased I am with all the staff at your office. As all of you know I have a major fear of the dentist. The experiences I have had with staff at your office has been awesome. Your team is compassionate, empathetic, and friendly. It makes the experience a little less frightening! They even let my mother hold my hand during a dental procedure (I am a middle aged woman)! Believe me when I say that I tell all my friends that no dentist will touch me except Dr. Lombardo! Thank you so much for the welcoming environment and taking care of me."